Privacy Policy
At Reripato ("we," "us," or "our"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (reripato.site), purchase our products, or interact with our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact details (e.g., name, email address, phone number, shipping/billing address) when you place an order, create an account, subscribe to our newsletter, or contact customer service.
- Payment information (e.g., credit/debit card details) when processing purchases (note: we do not store full payment details; this is handled by our secure third-party payment processors).
- Account credentials (e.g., username, password) if you create an account on our website.
- Feedback, reviews, or messages you submit through our contact forms, social media, or other channels.
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Automatically Collected Information:
- Technical data, such as your IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent on the site, links clicked) via cookies and similar tracking technologies (see Section 5 for details).
- Information about your interactions with our website, such as products viewed, items added to your cart, and purchase history.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders (e.g., shipping products, sending order confirmations, and handling returns or exchanges).
- To create and manage your account (if you choose to register).
- To communicate with you, including sending order updates, responses to inquiries, and promotional offers (you can opt out of marketing communications at any time; see Section 7).
- To improve our website, products, and services (e.g., analyzing user behavior to enhance site functionality or develop new designs).
- To detect and prevent fraud, security breaches, or other unauthorized activities.
- To comply with legal obligations (e.g., tax or regulatory requirements).
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our business, provided they agree to protect your information and use it only for the purposes we specify. These third parties may include:
- Payment processors (e.g., PayPal, Stripe) to handle payment transactions securely.
- Shipping and logistics providers (e.g., courier services) to deliver your orders.
- Marketing platforms (e.g., email service providers) to send promotional communications (only with your consent).
- IT service providers to maintain our website, host data, or provide technical support.
We may also disclose your information if required by law (e.g., to comply with a court order or legal investigation) or to protect our rights, property, or safety, or that of our customers or others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
- Using secure socket layer (SSL) encryption for data transmission during checkout.
- Restricting access to personal information to authorized staff only.
- Regularly updating security protocols to safeguard against emerging threats.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to minimizing risks.
5. Cookies and Tracking Technologies
Our website uses cookies (small text files stored on your device) and similar technologies (e.g., web beacons, pixel tags) to enhance your browsing experience. These tools help us:
- Remember your preferences (e.g., language, cart items).
- Analyze website traffic and user behavior to improve our site.
- Deliver personalized content and advertisements.
You can manage cookie settings through your browser (e.g., block or delete cookies), but disabling cookies may limit certain features of our website (e.g., storing items in your cart).
6. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, payment processors). This Privacy Policy does not apply to these third parties. We recommend reviewing the privacy policies of any third-party sites you visit.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Ask us to update or correct inaccurate information.
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Deletion: Request the deletion of your personal information (subject to legal obligations).
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Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or contacting us at service@reripato.site.
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Restriction: Request that we restrict the use of your information in certain circumstances.
To exercise these rights, please contact us at service@reripato.site with your request. We will respond within a reasonable timeframe, typically 30 days.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example:
- Order information is retained for tax and accounting purposes (typically 7 years).
- Account information is retained until you request deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page and post the updated policy on our website. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
service@reripato.site
Thank you for trusting Reripato with your information. We are committed to protecting your privacy and providing a secure shopping experience.